Certificate of excellence winner

For 2014, 2015 & 2016

24 / 7 Support

+977 9741169528

Email

info@sundarnepal.com

Privacy and policy

Privacy of Gokyo Treks and Expedition Pvt Ltd are given below: Any communication, personal information that you share with us will be remained fully protected. We would therefore like to let you to be familiar with our privacy policy as described herewith. Any email address, telephone number, postal address or name of any company or organization that you exchange with us, we put them under confidential subject matter. We strictly discourage to sell or trade or publish any of the information supplied by any visitors. In case if you receive information from Gokyo Treks & Expedition Company, it is because you have requested it, or a friend / colleague has requested it on your behalf. The personal information that we collect from our site to identify you We require your personally identifiable information like name, address, email address and/or telephone numbers etc. in order to be in touch with you. You may visit our website and supply us your personal information to request more detail information regarding trip or to subscribe to our e-newsletter etc. Gokyo Treks & Expedition Company never misuses your personal information and use exclusively for the particular intention you have expected from us like to answer your question or query etc. To facilitate you to contact us straight via our mailing address, we do always use our e-mail links sited on our website. Correct and update information Provided you opt to amend or validate the date that we might have already received from you, you can contact us at info@sundarnepal.com. Travel security with us Your any personally identifiable information will never be made public and is stored on servers for security. Even such information is accessible by Gokyo Treks & Expedition Company’s staffs only when they are “must to be familiar with” for them. Next one is, when you pay for any trip or buy any product over credit credit cards, the details of credit cards will not be stored on our database. Collection of unspecified information We assemble anonymous click stream information from every visitor who discovers our website. We collect various information such as pages viewed, date and time, and browser type and IP numbers are used to determine domain type and geographic region etc. This is to constantly improve our site as well as it supports to ensure its significance to our visitors who view our site. How does the Gokyo Treks & Expedition Company website use cookies? Taking into account, benefit of our visitors, Nepal Gokyo Treks & Expedition company uses a technology namely ‘cookies’. The main objective of cookie is to recognize users and personalize their visit by customizing web pages for them. This technology therefore helps you to identify your computer so that you are not required to enter the same information each time you log on to our site. A web server gives a message (stored by the browser in a text file called cookie.txt.) to a web browser. This message is sent back when the browser requests a page from the server each time. If you visit any site that is using cookies obviously request you to supply your personal information like name, email and address etc. Links to other web sites In this site (containing links to other websites), you should be aware of that as you click on any one of these links given in this section, you will directly enter into another site. Thus, we do always remind you to read the policy statements of these given links first for their privacy policy may usually varies from that of ours.   Trip cancellation and refund policy Gokyo Trek and Expedition’s client will have also a right to cancel their trips and request a refund from us. If our clients fail to make their trip or want to cancel their program due to any unavoidable circumstances charges will be made for the Trip Cancel. Our Policy for the cancellation and refund will be as follows: Less than 60 days in advance: 10% Less than 30 days in advance: 15% Less than 7 days in advance: 20% Less than 1 days in advance:  up to 35% (Depends upon the condition) On or after the starting date: No refund will be made. Cancellation policy – If trip cancelled by Gokyo Treks A full refund of tour value will be remitted to you, should there be any cancellation due to insufficiency of group members or other unforeseen circumstances. We may be obliged to cancel your holiday by reasons like war, riots, civil disturbances, strikes, natural disasters, terrorist activities or threat of such and closure of airport. Under such circumstance, we will advise you as soon as possible if we can offer you an alternative holiday of comparable standard or make a prompt full refund of all money paid less reasonable expenses. However, we can be under no other liability to you in such cases. Unforeseen Circumstances Our customers must be made aware that changes in itineraries do happen do to external forces beyond the control of our company. We do not take any responsibility for changes do to natural disaster, war, or changes in political or social climate that may hinder travel plans or itineraries. Our company reserves the right to adjust prearranged schedules when circumstances such as weather, political turmoil, etc. alter a set itinerary. Our company gladly offers alternative trips of a similar nature at no cost to our customers. SSL Secure site and Renewal of the policy: We have SSL Security featured site which takes every precaution to protect our user’s information. During data transmission, we use Secured Sockets layer (SSL) software, which encrypts information that you input. Whenever necessary, the stated policy is subject to revise or to timely update. For that reason, if you have any query, concern regarding to our company privacy / policy or whatever do feel free to write on info@sundarnepal.com
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